The data controller of the personal data collected through this website is Charles Lemée, trading as Croissant Academy, established in Spain.
Address: Calle Uno, 4, 12592 Chilches, Spain
Website: www.croissantacademy.com
Contact : via the contact form
This Privacy Policy explains how personal data is collected, used and protected when users visit this website or submit their information through its forms.
Croissant Academy may collect the following personal data through the website forms.
a) Guide request forms
The website includes two forms used to request guides:
- one form for the general guide relating to general French programmes;
- one form for the exam preparation guide.
The data collected through these forms is:
- name;
- email address.
b) Contact form
The contact form may collect the following data:
- name;
- surname (optional);
- email address;
- type of request (ask a question or book a course);
- message.
If the user selects book a course, the following additional data may also be collected:
- time zone;
- selected offer;
- level of French;
- availability.
Where data is requested through the website forms, fields marked as mandatory are necessary to process the user’s request. If such data is not provided, Croissant Academy may not be able to respond to the request or provide the requested service.
Personal data collected through the website may be used for the following purposes:
- responding to contact requests and general enquiries;
- sending the requested guide by email;
- providing information about Croissant Academy’s services and programmes;
- managing requests related to course booking;
- communicating with prospective clients;
- complying with legal obligations, where applicable.
Personal data collected through the website is processed on the following legal bases:
- the user’s consent, when the user voluntarily submits a form to request a guide or contact Croissant Academy;
- the taking of steps prior to entering into a contract, when the user requests information about booking a course or expresses interest in a programme;
- compliance with legal obligations, where applicable.
Personal data collected through the website may be processed through third-party services used for the operation of the website and its forms, including:
- WordPress;
- Breakdance;
- WS Form;
- Brevo.
These services may process personal data on behalf of Croissant Academy for website management, form handling and email communication purposes.
Some third-party services used on the website may involve the processing or transfer of personal data outside the European Economic Area.
Where this is the case, such transfers will be carried out in accordance with applicable data protection laws and, where required, subject to appropriate safeguards. Users may contact Croissant Academy at contact@croissantacademy.com for further information about such safeguards.
Personal data will be kept only for as long as necessary for the purposes for which it was collected and, where applicable, for the period required to comply with legal obligations.
Data submitted through the contact form will be retained for as long as necessary to handle the request and any related follow-up.
Data submitted through the guide request forms may be retained for as long as necessary to send the requested guide, manage related communications, and maintain the relevant contact record, unless the user requests deletion or unsubscribes where applicable.
Users may exercise their rights in relation to their personal data, including:
- the right of access;
- the right to rectification;
- the right to erasure;
- the right to restriction of processing;
- the right to object;
- the right to data portability, where applicable.
To exercise any of these rights, users may contact: via the contact form
Users also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) if they consider that their personal data has been processed unlawfully.
This website uses cookies and similar technologies for technical and functional purposes.
In particular, the website may use:
- PHPSESSID, a necessary session cookie used to manage the user session on the website;
- o2s-chl, a necessary cookie used by the hosting provider to help protect the website against automated access;
- cookies related to Breakdance, which may be used for technical or functional purposes connected with the operation of the website.
A cookie banner will be displayed on the website. Additional information about the cookies used on the site may be provided in a separate Cookie Policy or updated in this Privacy Policy, depending on the final configuration of the website.
Croissant Academy takes reasonable technical and organisational measures to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.
Croissant Academy reserves the right to update this Privacy Policy at any time in order to reflect legal, technical or operational changes. The updated version will be published on this website.
